TIM
The Information Manager
- TIM is a collection of tools and databases that help your business carry out day to day office procedures and documentation.
- The tools are unique to TIM and are very powerful.
- The databases provide for collection of your current and future business details, customer and job information.
- This combination of tools and databases provides complete information for the sales office, production office and factory for the entire job life cycle.
- TIM is very user friendly, and easy to operate because it is logically designed with your business in mind.
- Whether the company has only one employee or a hundred, TIM can be used to carry out all the day to day office procedures, from noting a sales enquiry to scheduling a job for the factory.
- Anyone who uses TIM will benefit because it will make life easier and
increase control over production. Being more organized will provide better
customer service. Better customer service means more jobs, increasing
turnover and/or profit.
Key Features/Benefits
* No more wasting time
* Make more money
* Organizes all staff
* Network enabled
* User Friendly
* Comprehensive manual
* Complete telephone support
Customer Details/Sales Enquiry
Have all your client and job information centralised so your staff have
access to the same information. Once their details are entered you never
have to re-enter them again. When you have repeat clients their details
will be on hand to link to new jobs.
Quoting
The quoting section in TIM is comprehensive and includes all necessary
paperwork for communicating with your client. Putting in place correct
procedures and clear instructions to clients before commencing work will
alleviate any unnecessary work caused from communication breakdown.
The quoting section in TIM has the following features:
* Detailed quotes produced at the click of a button
* Specifications
* Contracts/agreements.
* Internal calculation sheets (for all your workings)
* Detailed reports for the factory
TIM Workflow
Purchasing
Purchasing, like other departments in TIM, has been designed to save you
as much time as possible and to have as much control over goods as possible.
Save thousands of dollars by taking the guesswork out of placing purchase
orders. Have all your suppliers details, product information and pricing
at your fingertips. Produce clearly priced legible purchase orders at the
click of a button.
Other features include:
* "To Do" Lists
* Automatic door/drawer panel orders
* Product or service purchase orders
Production
Maximize production time by knowing exactly where your factory is up
to. At the click of a button you will be able to view all work in progress
for your factory and office.
By scheduling jobs you can view your work load more accurately and can
make the required adjustments to ensure there are no broken promises, therefore
alleviating stress in the work environment. Numerous reports are available
for analysis of your production position.
Others features of Production department are:
* Contact Management
* Work Orders
* Job Scheduling
Customers/Debtors
Your business and TIM revolve around your customers. From day one, TIM
is collecting information about your customers and whether they are a one
off or a repeat customer you will find managing them a breeze. Whatever
document or transaction that takes place, their details will be ready to
use.
Documents and transactions are stored away for you to retrieve (if necessary)
and edit at the click of a button. At any time you can view in one window
all documents that have been created and transactions that have taken place
for a client. The detailed information held about your client allows you
and your staff to know and service them better. After all, your business
is about service!
Other features of Customers/Debtors department:
* 4 styles of invoices to choose from
* Receipts
* Invoices
* Full debtors module
Security
To allow you to easily manage and control your system, we have provided an easy to use security system that is based on users having privileges. The privileges are:
* Access to departments (Enquiries, Quoting/Sales, Purchasing and Production)
* Access to departments Options/Set-Up windows
* Access to document entry windows
* Ability to insert records
* Ability to edit records
* Ability to delete records
* Ability to print records Users have to log-in with their name and their
password which binds them to their given privileges.
Reporting
Have instant answers to the most commonly asked questions:
"What is our quoting strike rate"?
"Which of our competition are currently under cutting our prices"?
"Is our advertising satisfactory"?
"What is our total work in progress"?
"How many weeks of work have we on hand"?
"Have we any client complaints"?
All modules of the program have full reporting facilities to answer these
questions and more!
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